I have been with Dr Fravel for over 10 years and I trust him with all my medical decisions and advice. He goes out of his way to ensure patients understand their care
Dr. Fravel and his team are the best. They are kind and patient-focused. They are also efficient but not rushed, which is important for someone who values their time. They are quick to respond to my needs via MyChart, a tool I find extremely important to managing my care.
I love having Dr Rachel as my physician. She is very friendly and always helpful. I have recommended this practice to several friends and family members
Dr Callis - Wolfe is amazing! She is very knowledgeable and carefully weighs all the options for my care to recommend the treatments with the best outcomes for me! I have had care at prestigious tertiary care clinics and she is one of the best doctors I have ever had!
Dr. Callis-Wolfe continues to be one of the best doctors I could ever imagine having. Her attention to detail and care that she provides each patient is fantastic.
I live in the northeast. It’s a 40 minute drive to go to this doctors office. I do this for Dr. Farvel. He’s awesome been going to him for a long time.
This past visit was good- based on previous visits to this provider I was seriously considering changing providers due to feeling blown off, hurried, not taken seriously, not caring,etc
There is never a bad experience at this medical center. I have been treated with nothing but sincere concerns for the many years I've been treated at Ballentine center. Dr. Rachel Callis-Wolfe and her staff are the best.
I’ve always had an excellent experience with Dr. Fravel and his staff. He is kind, interested in his patient well-being and has always made me feel welcome heard and that my concerns are important.
I love this office. The overall staff from the receptionist to the check out agent are very personable.
My doctor Rachel Callis-Wolfe is very knowledgeable and ask questions. She includes you in the decision-making of your care! Top Notch!
All staff, those who greet you, Dr. Fravel who is kind, consistent, professional and knowledgeable, the careful patient woman who took my blood sample and those who checked me out as the last patient before the office closed were outstanding. Could not ask for better care.
Virginia always makes visits easy! She listens to any concerns & provides great insight to concerns or questions asked. Not only does she provide great care, I was seen on time & was in and out in a very timely manner but did not feel the least bit rushed!
I have been seeing Dr. McKay for many years now. I trust him and he listens to me. I would recommend him to anyone looking for a good family practice physician!
Virginia Hyatt is fantastic. She is extremely knowledgeable and shows legitimate concern for her patients. I highly recommend her as my primary care physician.
Hunter was very thorough and patient with me. He didn?t appear to rush through my examination. I have significant confidence I have significant confidence in Hunter and appreciate his thoroughness in the examination process!
Dr. Blount is the best healthcare provider I’ve ever had in my life. I always feel so well taken care of, I learn so much at each appointment, and always leave feeling like I was in good hands! Everyone at this practice is so welcoming and does an amazing job!
No matter how much I go through no matter how much my insurance put them through. They are very compassionate kind and take their time and treat me and my family with respect and dignity. And I love that Dr. Nunnery make sure things get done.
Dr. Nunnery is friendly and straightforward with his medical advice. I have been going to him for over a decade because he is such a good doctor. And he saved my husband’s life!
So happy I found Dr. Blount and his team. They are so kind, welcoming and openly honest people. I feel like I am in good hands with very knowledgeable care.
Dr. Nunnery is a wonderful provider. I couldn’t be more pleased with his manner and my care. He takes time to explain his thinking and makes sure that I’m comfortable with his plan
I see Virginia Hyatt and she is awesome! Very friendly and thorough! Always gives me all the time I need during my visit and never makes me feel rushed!
Everyone is always kind and courteous when I visit here . Hunter has a great bedside manner .he listens to my concerns and addresses them .I never feel rushed out of there .
PA Hyatt took the time to answer my questions, provided prescriptions to address my symptoms, and suggested a timeline for the expected benefits / improvements. Thank you!
I was impressed with my provider on this visit. He was cordial and made me feel at ease. We discussed my problem and the best treatment for it. I thought he did an outstanding job with my diagnosis and treatment.
Virginia took very good care of me, she went above and beyond to ensure I had the best care. I haven?t been that sick in a long time and appreciate the help and support.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
Physician Assistant
Physician Assistant
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