Dr.Jackson is extremely good at what she does! She is very knowledgeable and professional, yet approachable and kind. Her empathetic approach to patient care is unmatched. She takes her time, yet is also efficient. I would recommend her as a GP to anyone, and the Lexington system in general.
Rocky always hears what I have to say and takes his time to give his best feedback. Thanks to him all the bites on my ankles are pain free and on the mend! I appreciate him so much!
NP Rowell is Amazing!!!
Listens, answers questions and concerns.
Explains what he's doing and why.
He is why I feel comfortable coming back to the doctors again.
Dr. Jackson is always on top of diagnosis and treatment. I am very confudent in her care and trust her implicitly. She listens and answers questions and i always feel reassured leavng the office.
Dr. Beaver is a wonderful doctor. His nurse is really good also. They both ask and explains things to me. The whole office staff is really good and professionals
The care provider was very knowledgeable about my health and also spoke in a friendly way as long as she is available l don't worry about finding another doctor always a good experience
This doctor continues to provide truly exceptional care, combining, unmatched clinical expertise with genuine compassion. This team‘s meticulous attention to detail and thorough explanations in ensures I fully understand a path forward. I am truly grateful for this team and feel highly personalized on every visit.
My wife and I both have Trista Hewitt as our PCP and she's always been amazing for almost 9 years now. The staff is always helpful and friendly also. We won't go anywhere else!
This is my General Practitioner and I appreciate him caring for me through the years. He doesn’t jump to conclusions, but studies my history/chart and prescribes accordingly. I like his demeanor.
This was my first visit with PN Hewett. She was easy to talk with, listened carefully to my concerns and gave me options to consider for future visits.
I would highly recommend Dr. Daniel Shumpert to anyone looking for a family practice physician . He listens carefully, ask questions, lets me explain any issues or concernsin my own way.
I have been with Trista for several years and have always been happy with her as a caregiver. She listens to my concerns, provides me with options, and guides me through the recommendations.
Dr Rowell and his staff are top-notch! I always receive personal attention during my visits and very prompt and professional responses to MyChart messages.
Excellent job!
I just love the way the Doctor sit down and talk with me. And listen to my concerns about my health. Providing helpful information for me. And I love that they care about their patients.
Allison Brill and her intern that worked with her that day are excellent. Allison Brill is top-notch and gives you all the attention you need and all the information you need.
NP “Rocky” was attentive and investigative regarding my Husband’s insulin usage and proposed something new to his schedule, it was outside the box and a very good fix. We will see how this is working when we return on 4 weeks.
Dr. Shumpert and staff are all thorough when assessing the concerns I have. They act professionally and are careful with the patient intake. I've been a patient over decade and trust my health fully in their hands. I've never had a concern or have needed to seek a 2nd opinion. I'm fully satisfied with the care i receive.
My team that takes care of my needs starting with the ladies who check me in and my nurse and doctor as well the lady that took my blood. They are always polite and very caring.
I am so grateful that my NP took the time to work me into her schedule. The medicine she prescribed is already starting to alleviate my symptoms. I am extremely thankful to her for her recommendations on how to treat my [...] and for helping me with my 2 other prescriptions also. Would highly recommend her to others.
Dr. Allison Brill is phenomenal. She addresses my medical needs with an attention to detail that is second to none. Her level of expertise and ability to communicate in a way that resonates with me is exceptional.
Everything time I call the office with any health issue. I never have a problem getting an appointment. I can depend on Allison Brill , she always come through for me.
Dr Truesdale is the most caring and helpful physician. The entire office staff is the best- on time, anticipate what I will need, always do what needs to be done in a timely manner.
This provider was excellent, but my not feeling good may have contributed to her thinking I wasn't interested, but I certainly would love to continue seeing her. I am thankful I saw her.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
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