This provider was excellent, but my not feeling good may have contributed to her thinking I wasn't interested, but I certainly would love to continue seeing her. I am thankful I saw her.
Dr. Michael Beaver is outstanding! He sincerely takes the time to listen to you and has compassion for what you’re going through. He’s direct and takes extra steps to figure out what is going on.
Every one was very professional and patient with me and satisfied all my medical needs and yes, I will recommend them to all my family and friends. Thank you for everything.
Every interaction from the front desk, the cma, the provider, and the referral team at the specialist I was referred to calling 1 hour after my appointment, I’m extremely impressed and would recommend friends and family to this facility.
I appreciate Dr. Truesdale listening to me and answering my questions. I was very impressed that Dr. Truesdale had reviewed my chart and lab results from my endocrinologist visit prior to my appointment with her.
From the minute you walk in the door, you are welcomed. This staff is fantastic !!! From the billing department to the girls that schedule your appointments to the lab personnel, the assistance, nurse, and doctor are the absolute best. Dr. Shumpert really takes his time with you and answers every concern, without making you feel rushed. This office is absolutely the best!
Really I have nothing to say other than the fast help and the concern the hole time was by far thes I remember on my [...] of mi live THANKS TO EVERYONE
Robert L. Rowell was very attentive, very thorough, and a very caring physician. I have seen him before and will definitely go to him again and also incourage others to go to see him.
Allie Brill, NP Is very professional, compassionate, knowledgeable,timely ,& concerned about my cares & needs. definitely would recommend her to others!
My normal PCP was not available so I saw Dr Shumpert. I was very happy with his professionalism and “bedside manner”. He quickly diagnosed my ailment and prescribed medication to treat it. It was a very pleasant experience
Dr. Beaver has been my primary care physician for many years. He has always been, and continues to be a fantastic doctor. I will truly mourn the day he decides to retire.
This is the most professional, friendly, office I have ever visited. Both my Dr. And all the staff . They came highly recommended and I do the same to any that ask.
Nurse Trista is by far the best healthcare provider I have as one of her patients. Very knowledgeable and always shows compassion. I thank her for helping me with my health care.
Dr Jackson has been instrumental in my life throughout the ups and downs. She is one of my most favorite people and it never bothers me or annoys me that I have to follow up with her for refills or labs. I trust her more than any other medical professional in my life. I wish she wasn’t so popular so my whole family can be her patients too! Thank you so much for the opportunity to express my gratitude.
I am extremely pleased with Dr Kelly Truesdale. She is very attentive to my questions and concerns. She is also very thorough in explaining her recommendations or concerns. I really appreciate the time she spends with me at each visit. She is also very responsive to MyChart messages as well.
Service great as always. Do blood draw first has also been a game changer for me being that I am always up at 4 AM in the morning and fasting until 8:30 AM is difficult for me. So being able to get that done as quick as possible has made it a lot better for me.
Dr. Laura Jackson has been my primary care physician for several years! She is always thorough during well and sick visits and answers all of my questions in detail and without me feeling rushed. Dr. Jackson also takes her time when addressing any health concerns I have!
Trista is wonderful. She takes care of my [...] daughter and she is very good with her explains everything and it?s just a wonderful lady and nurse practitioner.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
Nurse Practitioner
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