My Dr is very attentive and trustworthy. He is always pleasant, polite, and professional. He appears to have great knowledge and will try to find out the answer if he doesn't know. I appreciate his thorough care.
PA Ray was who I saw, as NP Allen was out of the office. During my time with her, she had a poor attitude and acted as if she was put out that she was having to see a patient that wasn’t hers. Upon asking questions regarding my care she was very snappy and rolling her eyes. It’s very disheartening coming to a practice you have been apart of for quite some time and you’re already anxious about seeing a new provider, then the provider coming in acting that way.
Dr Harvey is very attentive ,kind,patient provider that actually listens to my concerns and gives me the positive and negative outcomes of certain treatment s. No matter where I reside in SC I will travel to receive the quality care that he gives me!!! Best provider I've had in 30 years!!!
Dr. Pham was amazing as she assessed my health issues and established a plan to improve my quality of life by making the right food choices. Dr. Pham made me feel she was someone I could trust with providing correct and updated information on managing my blood pressure and diabetes. So overall experience I would give one out of 10 a 10.
Everything was explained and communicated to where I understood what was the problem and her recommendations for treatment and recovery…gave me a referral for therapy..requested a follow up with primary care physician
Dr.Harvey !! and the team was great !! !!from me checking in and out to the nursing staff !! I really appreciate them . When I went to give blood the young lady was an absolute Angel I didn't feel anything Thank you guys so much
Paula Allen from day had made me feel more comfortable than any other doctor in my lifetime and I'm 40 years old. She has a very warm approach and genuinely cares for my well being and that is priceless.
Paula Allen is a Godsend! When I moved to Columbia, I met her just because she took my insurance. My husband and son now see her regularly and I have recommended her to my friends as well. You are so lucky to have her represent your practice!
It's hard to find a care provider that you can feel comfortable with. Mine is both knowledgeable and makes me feel like she gets me and that she cares. I pray she never leaves or goes farther than I can travel to get to her.
I couldn't ask for a better Doctor. Doctor Harvey has helped me better my health and Life style changes with medication and positive reinforcement. Since Doctor Harvey was assigned to me my health has improved dramatically. He is very professional yet caring and he seems to genuinely care about my health.
Paula Allen is, without a doubt, the best provider I’ve ever had in my life. She is incredibly thorough, attentive, and truly personal in her approach to care. She makes me feel completely at ease, as though I’m a member of her own family. I trust her completely and always feel heard and supported during every visit. If she were ever to relocate, I would seriously consider following her even out of state. That’s how exceptional she is. I genuinely value and appreciate her dedication. she is the absolute best. I love her honesty. How she respects me as a patient. She’s just the perfect provider.
Prima Ray is the absolute best! As an old woman I have seen many health care providers doing my course of life and I must say she is absolutely top-tier. Keep up the good work
Dr. Harvey takes the time to discuss issues with me to make sure he considers all potential outcomes to determine the most appropriate treatment plan. I always recommend him highly and appreciate his approach to providing care.
From the moment I entering into the doctor's office my experience was pleasant. The lady at the front desk is so pleasant and cheerful that she makes you feel so welcome. Dr. Pham, is a Listener and explains everything completely to the tee, all the pros and cons. I will follow this doctor anywhere she goes. Woundfu
Entering into the office , the lady at the desk is a rae of sunshine, great personality, and very pleasant. She makes you feel so welcome. Dr. Pham is an excellent doctor, who explains all the pros and cons, but most of all she really listens to your concerns and issues. I will follow Dr. Pham anywhere she goes. Pleasant staff.
Prima Ray is amazing! I feel like all my concerns are addressed. She always spends time with me and gives any explanations needed. I would highly recommend her to anyone!
Dr.Ditzler and his staff provide first rate care. They always listen to my concerns and provide explanations about my health which allows us to have meaningful conversations about the topic at hand. Please make sure the Lexington Hospital system understands the excellence they are lucky to have in Dr.Ditzler "s team.
My visit is always in a professional concern for the embodiment of my health.
The team always are very very friendly considerate and have such smiley faces.
I love NP Paula Allen, I have been with her a few years now and I find her to be engaging, caring, concern, detail oriented and kind! Her communication skills are impeccable easy to talk to and a great listener! She's Awesome!
Great care! From the front desk to the doctor. ..nothing but the best! Nurse was on point and the scheduler at the end is always kind and helpful. Really appreciate this team!
Dr Russell Ditzler has always been a great physician. He has been my physician for [...] and in those [...] he has always make sure I had the best care. He's giving five stars today.
Dr. Ditzler is the best family physician in the Columbia area. He truly cares about my health and is extremely competent. Dr. Ditzler is a very strong communicator and is very easy to talk you….very good communication skills!
Paula Allen is exceptionally competent in reading my test results and needed medications to maintain my optimal health. Her compassion and care is shared with sincerity. She allows me to ask any questions and calmly explains my health plan. I feel genuine warmth and top-not knowledge from her. I feel I can contact her and her medical team whenever I need to. Thank you for this superb PCM.
The care I recieve from my NP is excellent. Caring, meticulous are but a few words I would use to describe Prima. Thank the entire staff for all they do.
I see Prima Ray, PA as my primary care. Ms Ray gives excellent care that is thorough and caring. She is the only one to suggest a referral to my ENT for a chronic cough that I was having for over a year. Thank goodness she did because I needed surgery to heal my cough.
My provider takes great care of me. She takes time to listen to all of my concerns and addresses all of them. She’s a very caring person with a great personality. I absolutely love my provider.
Wait is always long, but Dr Ditzler is the best. Also new nurse (new to me) was very kind and professional as well as new x-ray tec. Everyone in office was kind....just waited a long time.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow 24 to 48 hours for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
School excuses will be issued at the provider’s discretion only when the patient has had an appointment, or the patient or parent/guardian (if a minor) calls the office during business hours on the day the patient is absent. If the patient is absent for more than two consecutive days, an office visit will be required to get an excuse for the absence.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
Nurse Practitioner
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