Dr. Gordon is an excellent doctor. She listens to you and explains everything so you understand what going on with your body. Dr. Gordon is patient and makes you feel extremely comfortable. Her assistant also is very kind. I’ve already recommended her to my friends and family. They’ve taken time to see if she can be their doctor.
I’m a teacher, I give Dr. Gordon an A+!
My visit was Karly Martin and it was an excellent visit. She listens and took her time with me. I never felt rushed. I am very confident that I received good care. I will definitely recommend her, in fact I brought my husband to see her.
Laura was extremely thorough and took her time with me. I can say that this is the best experience I have ever had with getting established as a new patient! The referrals she put in for me were great as they got in touch with me in a very timely manner to schedule an appointment. I am very impressed! I look forward to working with her on our goal to better healh!
Doctor Gordon is very knowledgeable in reference to and concerns she may have she pays attention to you and body language and make assessment of your visit
Dr Cottingham and staff always listen and very attentive to my needs/ I love and appreciate them and how they go above and beyond for me and my health care needs
Laura Odom was the first provider to listen to me about the menopause symptoms and not just tell me to learn to live with it. Laura listened and gave me an Rx that very day to start on something new. I had hope. Over the next few months that hope turned into seeing visible results for the better. This has helped my relationship at home. I am so very grateful for my provider Laura Odom. I'm just so glad she actually listened and took me seriously! Thank you, Laura!
Dr. Karly Martin is a great doctor and listens and gives positive and realistic feedback that has been calming for me as a patient who has white coat syndrome
First time seeing a doctor in 15 years and I had a great experience. I felt heard. I never felt judged. She took time to answer all my concerns. She gave referrals for all my concerns.
Dr. Gordon is a fantastic doctor. I've got long-COVID and some autoimmune conditions and she has responded compassionately and with great care trying to address what is going on, coming up with good ideas as to how to treat them. I also like that she considers all options for treatment and we discuss lifestyle, diet etc as factors. She and staff are always responsive when I have questions. Wonderful care! So glad I switched to Lexington Medical!
The staff and physician I saw were excellent. I’m sorry not to have made an appt sooner while searching for a new PCP. I was impressed with the whole experience and the physician. It took me a few months to get an appt but was so very worth the wait.
Dr. Gordon is fantastic about talking with me about treatment options, open to considering alternatives to pharmaceuticals and being caring, supportive, and encouraging. She’s quite possibly the best physician I have ever been to see or had caring for me.
Dr Cottingham and her staff always give me excellent care!!! Dr Cottingham listens carefully to my concerns and questions and addresses them immediately.
It was the best healthcare appointment I’ve ever attended. The provider was extremely knowledgeable and thorough. The office staff is welcoming and friendly. All of my concerns were taken seriously and addressed. I was blown away by the amount of time that the provider dedicated to me. I could never say enough good things about my experience. Thank you!
I love this medical office. The employees at the front desk are professional and friendly. Dr Cottingham listened to my questions and concerns and addressed them. She spoke to my husband so he could give a better explanation regarding my current memory loss that I’ve been dealing with. It’s affected my ability to work and sometimes communicate effectively. I would refer my friends and family to this medical center and Doctor
All of the Drs and the STAFF are great. They all treat you with care and respect. Cannot say enough good things about this practice. They are fantastic!
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.