Very informative and problem was resolved. She gave me good information and clearly explained the importance of regular checkups which I did schedule before I left. [...] We’re grateful that we came to this ENT clinic.
We are new to the area and I was impressed with how much time and conversation the doctor and the PA doing my hearing test took with me in order to understand my symptoms
I am so impressed with this whole department. From the way you are greeted when you walk though the doors until you are out to the parking lot everyone is amazing. I actually look forward to seeing everyone every week. For me that is saying something when you are talking about going to a doctors office. Great job!!!!!
This is my second encounter with this provider. He doesn’t have good bedside manner. He preformed a procedure to look at my vocal cords but didn’t explain what to expect or what I needed to do. It was just a frustrating, defeating visit.
I had a very positive experience with Dr. Wallace. He took the time to truly listen to my concerns and made me feel heard and understood. He explained my condition clearly and helped me understand the best treatment options, which made me feel much more confident and comfortable about my care.
In addition, the entire staff was very friendly, helpful, and professional. From check-in to the end of my visit, everything went smoothly. I’m very pleased with the care I received and would highly recommend Dr. Wallace to anyone looking for a knowledgeable and compassionate doctor.
Excelente atención y me ayudaron con mi problema . Los recomiendo 100%. Muchas gracias
English translation: “Excellent services. They helped me with my concerns. I can recommend them 100%. Thank you very much"
I am very pleased with the level of care I received. Everything was explained in common terms to me a non-medical professional. I understood to the best of my ability. Totally satisfied.
Dr Audlin is personable and a very attentive doctor. He takes the tome to explain and answer any questions. I would definitely recommend him to friends and family.
Dr. Audlin is the best! Always kind, patient and so caring. I always walk away feeling I have been really cared for. I can’t sing his praises enough. A great caregiver.
Dr Audlin was very reassuring about my procedure before and during. (Lip biopsy) The procedure was all but painless (until that afternoon) I am very pleased to be his patient and will recommend him if the occasion arises.
Nurse Practitioner Christine Barrett was very kind, gentle, knowledgeable but most importantly she has great personality, very likeable and grateful sense of humor. I would recommend her to everyone.
Dr Rawl is one of the most professional care providers I have ever worked with. She has great concern for patient concerns. Answers all questions with insight as to the patient’s concerns. A+ in my opinion.
I m blessed to have Dr. Rawl and her team as my provider for all the treatments before and afterwards. Every visit has given me detailed information even letting me know pain might be a discomfort for a bit, but the results would be worth it health wise. Truly grateful thank you Dr Rawl
Dr Rawl was very professional, extremely knowledgeable and informative. She explained everything in such detail concerning the diagnosis, options and what to expect postoperatively. I was extremely impressed with her and she calmed my nerves immediately. Too bad she mainly does surgeries, or I would change my physician to her! She is exceptional and came highly recommended! I was not disappointed.
Very knowledgable, explained everything well, showed concern and great bedside manner, answered all of my questions and scheduled follow up. Highly recommend, excellent patient care
Dr. Walczak assured me of not only of my care but answered my emotional concerns I needed to know. I really liked him and his nurse was very nice and explained everything to me.
We enjoyed our appointment so well, the doctor Jordon Rawl was exceptional very helpful and understanding everything that we’ve been going through since August and would highly recommend her.
Both Dr. and Christine Barrett, FNP-BC were very attentive and knowledgeable. They explained in detail why I didn't have the scheduled hearing test, but scheduled me for a more invasive procedure to help determine how to relieve the symptoms/issues causing the health challenges I currently have.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow 24 to 48 hours for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
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