Dr. Courtenay is an excellent physician. She is professional, knowledgeable and passionate. I thoroughly recommend her to anyone. She is a superb doctor.
I appreciate my provider because she is very knowledgeable about my eye condition and she takes the time to inform me. I also thank her assistant for answering questions I had and patience.
They are very professional. Loving and caring make sure you understand.
I love the ones that takes care of me. Hi, I'm very please.
And I truly thank them
Dr. Courtenay- Brown and her staff should be an example for any other doctor and their staff to how to treat their patient. They’re very good and I’m happy to have Doctor Brown as my eye doctor.
Dr. Bray and her staff are excellent in every way. She connects very well with patients and demonstrates she is listening and hearing our concerns. Keep up the great work!
I am SO thank-full to be under the care of Dr. Bethany Bray - She is a true professional with a wonder-full manner and sense of humor. I can easily recommend this office to others seeking the best eye care!
Very first time visiting an eye doctor was very nervous and my doctor made complete sense of what my issue were and took very good care of me thank you Dr. Thorton
Dr. Monique Courtenay is excellent at what she does. She takes the time to listen carefully and allows you to fully explain your condition. She answers all questions with kindness, patience, and respect. Her staff are also outstanding—very professional, friendly, and respectful. Thank you to Dr. Courtenay and the entire team for the excellent care. I highly recommend them to anyone seeking compassionate and high-quality medical care.
The nurse who did my eye exam explained everything very thoroughly & helped get me prepared for procedure. Dr Bray was very professional & down to earth. I really like Dr Bray the way she takes care of me & explains everything.
Dr. Courtenay Brown was absolutely PHENOMENAL! She took me on as a new patient after I dismissed myself from another provider due to scheduling issues, and I am so glad that I did! Dr. Courtenay Brown is very passionate about her patients and has a great personality! I would recommend her to anyone for eye care! I can't thank her enough for taking me on as her new patient.
What a cast of all stars! I have very recently seen both Doctors Spittler and Ophthalmologist in their related but distinct areas of expertise. I rank both ELEVEN OUT OF TEN for fund of knowledge, as well as bedside manner! But they would be weak without their unusually competent and caring support staff! Special kudos to Ophthalmic staff. Each of them are clearly experts with what they do, and handled this cranky old goat, one who never stops asking questions,, with courtesy and aplomb! Front desk ladies are great too! Thanks to all.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow 24 to 48 hours for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.