Dr. McDonald, the staff, everyone has always been so nice, great sense of humor, very efficient. Dr. McDonald really absolutely gives everything she can during my appointments.
Dr McDonald shows great passion and knowledge. I felt very comfortable during my exam and procedure I would definitely recommend anyone to her,also the nurse and the front desk employees were very friendly and I will be going back.
Dr. McDonald was very professional, kind, and attentive to all of my questions. She was not judgemental, and met me exactly where I was. She put me instantly at ease, and made sure all of my questions were answered.
Dr McDonald didn’t rush, asked questions, gave time to ask questions and gave me answers that I understood. She gave me options for my problem and gave a referral. Make me feel completely at ease and reassuring. Thank you!!
Dr. McDonald has been the most compassionate doctor I have ever seen. She treated me like an actual person instead of just another patient. She went over my results in detail and proposed a treatment plan and we discussed pros and cons together. She made sure I asked all my questions and talked about all of my concerns. I have never felt more heard in my entire life.
[...] was so worried about her first appointment and the doctor was so caring and put her at ease. Thank you so much and we look so forward to seeing her again.
I have got to say that Dr. McDonald has by far been the best OBGYN doctor I have ever met. She took the time to talk with me and to understand my issues and provided options to help resolve my issues. I would definitely recommend her to anyone.!
Dr McDonald spent a great deal of time with me listening to my concerns and she worked with me to come up with a health plan. I am glad to have her as my doctor!
DR. McDonald is an amazing doctor , i had some concerns and she got me in ASAP! She was attentive and yet calming when i was unsure of the situation that has happened.
write down all of my concerns and set up an single appointment to address them all. also informed me about the pros and cons of the birth control i want and gave me alternate options if i don’t like it. was no lt dismissive and made me feel seen and heard. having a male doctor, i did not feel uncomfortable at any point in the appointment and in fact, was probably one of the best OBs ive seen
Dr. Strasburger is the best. He always makes me feel so comfortable even that I am overweight and not confident how my body looks. And that means so much to me. He is such a great doctor.
First time patient of Dr. Monica Smith... Everyone was VERY PROFESSIONAL! Dr. Smith was sooo personable w/me! Took time to listen...You dont always find that in a Medical Professional anymore(Just being truthful)..I told my husband on our way back to {...] that "this place" was where I was supposed to be! "A1" Service ??God bless all of you, especially you Dr. Smith!!! :-)
She's the best! I love her. She genuinely cares about you and your wellbeing. I feel comfortable around her during times that may feel like I'm giving too much info.
Dr. Strasburger provide the best care during my pregnancy and delivery. I couldn’t thank him enough for going above and beyond to make sure I had a safe delivery as well as aftercare. His direction and attention to serious diagnosis’s such a gestational diabetes which I had to deal with was life saving and changing. Thank you again to you and your team.
The. Doctor was very understanding and showed concern for my well being , loved that he doesn’t sugar coat anything and gave me choices of what of has options for . And was asking me if I had any questions or concerns that I felt . In case if he didn’t address what I came in for ! Great bed side manner . And would recommend him to anyone !
Just recently became a patient of Dr Strasburger. He is fantastic as is his nurse. In fact I am very happy with the entire staff. Have already recommended.
Dr Smith and all of the staff at this location make you feel so at ease and cared for I would not think of going anywhere else. So patient so pleasant and caring it’s just like being at home in your room with your dr. Very highly recommend.
Dr. Smith presented with poor bedside manner and disregarded my concerns when they were expressed. She was rude when I communicated concerns about surgery and made me feel belittled.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow 24 to 48 hours for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.