Adult Primary Care
Committed to providing the most comprehensive individualized care for adults at any stage.
Appointments and Billing
- New Patients (803) 935-8562
- Current Patients (803) 796-7270
- Fax (803) 796-0106
- Billing and Insurance (803) 791-2300
Locations
Lexington
- Monday 8:00 a.m. – 4:30 p.m.
- Tuesday 8:00 a.m. – 4:30 p.m.
- Wednesday 8:00 a.m. – 4:30 p.m.
- Thursday 8:00 a.m. – 4:30 p.m.
- Friday 8:00 a.m. – 12:00 p.m.
- Saturday Closed
- Sunday Closed
About Internal Medicine Associates
Services
- Preventative Care and Annual Wellness Screenings
- Comprehensive Condition Management
- Acute Illness Sick Visits
- In-Office Laboratory
- Minor Procedures
- Vaccinations
Patient Reviews
Ratings and reviews are based on third-party surveys carried out by Press Ganey.
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Richard P. Murray MD
May 30, 2026I adore Internal Medicine. We also adore our Richard Murray MD and his nurse. All the staff are knowledgeable, efficient and kind.
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Elizabeth F. Mathias MD
May 30, 2026Good office visit
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Karina Hurley NP
May 29, 2026Nurse Practitioner, Karina Hurley, took a lot of time to explain the results of my blood panel/lab works, answered my questions about my digestive issues, medications and supplements, and gave me a very clear explanation of all the health tests I've had in the past 18 months. I felt so much better after my annual check up!
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Elizabeth F. Mathias MD
May 28, 2026Dr. Mathias is the best doctor that I see. She shows so much concern for me and my family. I will be her patient until she retires
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Jennifer Gillis NP
May 28, 2026I love Jennifer Gillis!
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Gilbert L. Rogers MD
May 26, 2026Dr. Rogers and staff were excellent.
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Sarah L. Lim DO
May 26, 2026Had a great first visit with Dr. Lim
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Elizabeth F. Mathias MD
May 25, 2026Always a pleasure to see Dr. Mathias and her staff.
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Richard P. Murray MD
May 25, 2026Dr Murray is the best medical provider I've ever had and I've been a patient of his for about 20+ years! He continues to be and has always been a sincere, caring Dr with expert knowledge. While being very personable,, he's also very professional. His nurse is also excellent.
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Sarah L. Lim DO
May 24, 2026Dr. Lim is always extremely professional and welcoming. She is always willing to answer any questions I may have and potential solutions or options. Everyone at the front desk as well as the nurses are all extremely personable and friendly and do their jobs exceptionally.
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Gilbert L. Rogers MD
May 24, 2026Dr Rogers is the best!
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Jennifer Gillis NP
May 23, 2026Who is my first visit my nurse practitioner I thought it went well very well
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Sarah L. Lim DO
May 22, 2026Provider was very attentive to my concerns and gave me thoughtful information and answered all my questions. Very polite, understanding and friendly in her appointment with me.
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Stuart L. Cooper MD
May 21, 2026Excellent
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Karina Hurley NP
May 21, 2026Karina Hurley was excellent! She was concerned about me that she called the ems to come get me.
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Gilbert L. Rogers MD
May 21, 2026They were great.
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Jennifer Gillis NP
May 20, 2026I am very happy I found Jennifer Gillis. She is very thorough, compassionate, and caring nurse practitioner. So thankful to have her taking care of my medical needs.
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Richard P. Murray MD
May 18, 2026Nurse and Dr Murray are a wonderful team
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Stuart L. Cooper MD
May 17, 2026Dr Cooper is a excellent Doctor who cares about their health! I’m so fortunate that I am in his practice! His staff is also excellent!
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Sarah L. Lim DO
May 16, 2026Great People!!
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Jennifer Gillis NP
May 16, 2026Jennifer spent a long time with me listening with compassion.
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Richard P. Murray MD
May 16, 2026Everone very professional
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Karina Hurley NP
May 15, 2026I have always received excellent feedback from my NP
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Sarah L. Lim DO
May 15, 2026Dr. Lim was a good listener to my concerns.
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Karina Hurley NP
May 14, 2026She’s Amazing.
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Elizabeth F. Mathias MD
May 13, 2026Very caring physician
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Gretchen H. Collum RN, FNP
May 13, 2026Gretchen is fabulous
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Stuart L. Cooper MD
May 12, 2026Dr. Cooper explains everything well. I fully understand my health status. He answers all questions that I have. I consider him excellent doctor. Glad I go to him.
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Kirk R. Steptoe MD
May 11, 2026Dr Steptoe is an excellent doctor. He is very caring and explains what the numbers show. He is thorough in explaining how to improve my health.
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Richard P. Murray MD
May 11, 2026[...] I have tremendous respect for Dr. Murray and his staff. He has real concern about our health and it shows!!
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Sarah L. Lim DO
May 8, 2026This provider new and I have only visited her twice. We have not communicated much about my health I hope in the future we will be able to discuss more about my health
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Sarah L. Lim DO
May 8, 2026I have alteady recommended Dr. Sarah Lim to others.
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Jennifer Gillis NP
May 6, 2026Better care than most doctors give!
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Gilbert L. Rogers MD
May 6, 2026Dr. Rogers is awesome!
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Richard P. Murray MD
May 5, 2026Dr. Murray is a wonderful Doctor to work with he has every knowledgeable staff and nice warm people to work with
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Gretchen H. Collum RN, FNP
May 5, 2026I actually recommended to a friend for her to make an appt with Gretchen.
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Jennifer Gillis NP
May 5, 2026Jennifer Gillis has always been and continues to be highly interested in how I'm feeling and what my concerns are.
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Richard P. Murray MD
May 4, 2026Dr. Murray is the best! Greatest doctor ever.
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Sarah L. Lim DO
May 4, 2026I saw Dr. Lim for the first time for a new patient visit. She was a great listener and I look forward to working with her on my health journey. ;-)
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Karina Hurley NP
May 3, 2026The best bedside manner, up to date, easy to talk to and smart
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Karina Hurley NP
May 3, 2026Karina is AMAZING!!! I love her care, concern and knowledge. My wife wishes Karina was her primary! Ive seen a LOT of doctors and she is head and shoulders above them all!
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Jennifer Gillis NP
May 2, 2026This was a sick visit; had to see someone other than my regular doctor. Very pleased with the care I received.
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Jennifer Gillis NP
May 2, 2026Jennifer Gillis, APRN is an amazing provider! I worked alongside her and saw how much she cares for her patients which is why I chose her as my PCP. Not only is she extremely caring but she is also VERY knowledgeable. Jennifer is very easy to talk to as well. I would rate her 100/10!
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Jennifer Gillis NP
May 1, 2026Jennifer Gillis is one of the best and most thorough PAs It has been my privilege to have as my doctor.
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Sarah L. Lim DO
May 1, 2026my provider has been outstanding! she has helped me gain more trust and confidence in her and my new care team in this state through each visit with her, and im deeply grateful for it. ive been through many care teams in my home state, had a few members of tge team who were above and beyond, but now ive finally found a care teams that sees me as a human and its helping me grow immensely on my health journey. i have so much gratitude.
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Jennifer Gillis NP
May 1, 2026Jennifer Gillis did a superb job. We will continue to [...] so that my mom can see Jennifer for her checkups.
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Richard P. Murray MD
May 1, 2026My provider, Dr. Murray, explains lab reports extremely well, interprets lab reports and possible consequences, extremely well and he demonstrates concern for my health. He is the best Doctor in this medical system.
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Sarah L. Lim DO
April 30, 2026Staff and Dr. were very nice and informative
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Sarah L. Lim DO
April 30, 2026Dr. Lim and her nurse were very caring. They took the time to listen to my concerns. The check in staff and check out staff are very kind as well.
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Jennifer Gillis NP
April 29, 2026My elderly Mother and I were very happy with the care we received from NP Jennifer Gillis.
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Sarah L. Lim DO
April 29, 2026Dr Lim is a very good doctor
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Stuart L. Cooper MD
April 26, 2026Great job
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Gretchen H. Collum RN, FNP
April 26, 2026Gretchen is wonderful. The lab staff are always friendly and pleaser.
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Sarah L. Lim DO
April 26, 2026Thanks for taking care of my family.
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Jennifer Gillis NP
April 25, 2026Jennifer is awesome! I always feel well taken care of when I see her. Thank you!
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Karina Hurley NP
April 25, 2026Karina Hurley is one of the best doctors I have ever seen. She takes her time to go over all information and answers all questions. If there are any concerns she will address them with me. She is compassionate about her job and how she cares for her patients.
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Jennifer Gillis NP
April 24, 2026Was very pleased with NP Gillis felt like I got a thorough office visit very pleased
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Jennifer Gillis NP
April 23, 2026Jennifer Gillis is wonderful. She was very thorough and caring. I?m so glad I found her.
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Jennifer Gillis NP
April 23, 2026NP Gillis was excellent. She was a good listener and was talented in her field I would go to her again.
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Sarah L. Lim DO
April 22, 2026Excellent provider and is very tuned in to my issues Excellent provider and willing to answer questions and point me in the right direction. Very personable and listens attentively.
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Jennifer Gillis NP
April 22, 2026Jennifer Gillis is amazing! I followed her to this new practice for her thoughtful care.
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Gretchen H. Collum RN, FNP
April 22, 2026Gretchen is fabulous!!
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Gretchen H. Collum RN, FNP
April 22, 2026Miss Gretchen is kind and considerate. She truly listens to all my concerns. I?m glad I found her!
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Gretchen H. Collum RN, FNP
April 22, 2026Gretchen Collum NP has been an excellent provider. Knowledgeable and informative, she is attentive and listens to what I have to say . She also explains everything to me. I always look forward to my visit with her because she is so positive , encouraging, and kind. Thank you Gretchen . [...]
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Sarah L. Lim DO
April 22, 2026The changed to this PCP provider as my PCP & couldn’t be happier. She is always there when I need her & explains so well !!! I have recommended her to other family & close friends 🤗
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Stuart L. Cooper MD
April 21, 2026I’m very satisfied as a patient of Dr. Cooper
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Gretchen H. Collum RN, FNP
April 19, 2026Gretchen Collum is an amazing provider.
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Gilbert L. Rogers MD
April 19, 2026Great Service love Dr Rogers
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Stuart L. Cooper MD
April 19, 2026I was so impressed with Dr. Cooper. I would definitely recommend him to my family and friends. He was a pleasure to talk with and share information with.
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Elizabeth F. Mathias MD
April 19, 2026Excellent care with followup!
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Sarah L. Lim DO
April 18, 2026I am very pleased with my care by my provider
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Karina Hurley NP
April 18, 2026Karina Hurley is fabulous. She listens and I never feel rushed. Provides recommendations for treatment and explains well.
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Kirk R. Steptoe MD
April 18, 2026I Am Very Satisfied With Dr Steptoe And His Staff... They Are All Excellent...
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Jennifer Gillis NP
April 17, 2026Very attentive. Answered all my concerns. Informed me of some test that at my age should have done. For this was my well check up
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Sarah L. Lim DO
April 17, 2026Dr Lim is friendly and seems to care about my concerns. I am happy to work with her regarding my health.
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Richard P. Murray MD
April 17, 2026Dr Murray is the best.
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Elizabeth F. Mathias MD
April 17, 2026I always have a great experience with Dr. Mathias and all other staff at this office, as well as on MyChart and follow-up phone calls.
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Karina Hurley NP
April 16, 2026Karina Hurley is wonderful! We is patient, knowledgeable and kind. Please keep her at Lexington which is my hospital of choice.
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Elizabeth F. Mathias MD
April 16, 2026I always receive excellent care from Dr. Mathias and her staff. They are thorough and attentive.
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Gilbert L. Rogers MD
April 16, 2026Dr. Rogers is a caring doctor who has always given me great care for my heart condition.
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Gilbert L. Rogers MD
April 15, 2026Dr Rogers is attentive to my Healthcare concerns. He listens to understand and advise appropriate care. He is dependable, knowledgeable and courteous.
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Jennifer Gillis NP
April 15, 2026Dr wasn’t in office this day and was seen by NP Jennifer, she was very thorough and caring.
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Stuart L. Cooper MD
April 15, 2026These folks are the best kind caring I have a special needs son and I will never go any where else they as concerned as I am about my son I give them a A+++++ outstanding folks
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Elizabeth F. Mathias MD
April 14, 2026Dr. Mathias and her team are always thorough, professional and caring! They have helped me tremendously to improve my health.
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Elizabeth F. Mathias MD
April 12, 2026Always pleasant and informative!
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Gilbert L. Rogers MD
April 12, 2026I am pleased with the service I receive.
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Richard P. Murray MD
April 11, 2026Overall, Dr Murray was very concerned about the problem I was having.
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Elizabeth F. Mathias MD
April 11, 2026Excellent visit
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Kirk R. Steptoe MD
April 10, 2026I’ve been with doctor Steptoe for over 20 years . He and the staff are always friendly and professional.
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Elizabeth F. Mathias MD
April 8, 2026Good visit
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Kirk R. Steptoe MD
April 6, 2026Dr. Steptoe has been my primary care physician for more than 25 years. He is an outstanding provider; intelligent with excellent communication skills; a competent professional with a compassionate demeanor. I highly recommend him.
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Gretchen H. Collum RN, FNP
April 4, 2026Dr.Grechen is awesome and so is her staff. She's been my doctor or 8+ years.
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Sarah L. Lim DO
April 4, 2026Very happy with the care provider and staff!
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Karina Hurley NP
April 4, 2026Karina is absolutely wonderful!
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Elizabeth F. Mathias MD
April 3, 2026Dr. Mathias and staff the best. So thankful
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Karina Hurley NP
April 2, 2026Excellent care!
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Gilbert L. Rogers MD
April 1, 2026I love Dr Rogers.
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Karina Hurley NP
April 1, 2026Excellet provider.
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Gilbert L. Rogers MD
April 1, 2026Excellent - always have been! Best run doctor’s office I have ever been to. Very responsive and always timely! Dr. Rogers has been an amazing advocate for our family and is an excellent Doctor!
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Elizabeth F. Mathias MD
April 1, 2026as usual------excellent visit
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Sarah L. Lim DO
April 1, 2026As,always,very professional and polite
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Stuart L. Cooper MD
March 29, 2026Compassionate and caring physician Very precise with my care Thank you Dr. Cooper
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Sarah L. Lim DO
March 29, 2026The doctor seems to me to have a poor bedside manner and lacks communication skills I would expect from a doctor.
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Kirk R. Steptoe MD
March 27, 2026Dr Steptoe always explains things to me so that I can understand what's going on.
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Karina Hurley NP
March 27, 2026As always very accommodating, professional and exceptional care.
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Stuart L. Cooper MD
March 26, 2026Dr. Cooper
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Kirk R. Steptoe MD
March 26, 2026Excellent. Took me early and completed everything in excellent time. Great Service!
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Kirk R. Steptoe MD
March 26, 2026Dr Steptoe is always great, very thankful
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Gilbert L. Rogers MD
March 26, 2026Dr. Rogers listens to what is being said and he doesn’t rush the time spent with me. I honestly believe he cares, and that is extremely hard to find in a healthcare provider in this day and time. The compassion he shows is indicative of the man he truly is. For that, I am very grateful.
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Jennifer Gillis NP
March 25, 2026I followed NP Gillis from her last practice because she is kind, caring and genuine! I feel she truly has my best interest at heart when making suggestions and recommendations for my treatments. Her aide is awesome as well. I wish I remembered her name. All staff was very friendly also.
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Elizabeth F. Mathias MD
March 25, 2026Exceptional care and treatment.
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Karina Hurley NP
March 24, 2026Karina is the best!
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Karina Hurley NP
March 23, 2026Karina Hurley is awesome! I recommend her to all my friends.
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Gilbert L. Rogers MD
March 23, 2026Very Good!!!
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Karina Hurley NP
March 21, 2026Very concerned about my problems. Prescribed the proper medication to help me. She was so easy to talk with.
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Karina Hurley NP
March 21, 2026Karina is very thorough and compassionate!
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Kirk R. Steptoe MD
March 19, 2026Dr. Kirk Steptoe has been my doctor for over 20 years and he has been wonderful for me. He explains problems and solutions easily, in terms I can understand. I feel he really cares for my well-being. He’s the best!!
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Karina Hurley NP
March 18, 2026Karina Hurley is amazing! I am so thankful for her care.
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Stuart L. Cooper MD
March 18, 2026I drive three hours each way to see Dr Cooper! He is kind, compassionate, and knowledgeable.
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Stuart L. Cooper MD
March 16, 2026Dr. Cooper is the best!
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Gilbert L. Rogers MD
March 15, 2026Dr. Rogers is a very good listener and I am glad he is my doctor.
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Elizabeth F. Mathias MD
March 15, 2026Doctor Mathias is a very good doctor and communicates very well
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Karina Hurley NP
March 15, 2026Mrs. Karina Hurley did an excellent job of explaining my recent kidney infection and on going plan for surgery and the expected healing process going forward.
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Karina Hurley NP
March 14, 2026Very pleased with K. Hurley care!
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Jennifer Gillis NP
March 13, 2026Jennifer Gillis is the very best. I followed her from another practice and would follow her again.
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Richard P. Murray MD
March 12, 2026Dr. Murray was very good.
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Gilbert L. Rogers MD
March 12, 2026Thanks to Dr. Gilbert Roger's and his nurse for my care ❤️
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Elizabeth F. Mathias MD
March 12, 2026Doctor Mathias is a gift as my health care provider. She is patient, kind and always has my best interest for my health care. I am never rushed through an appointment and I truly appreciate the time and attention she always provides. I am grateful that she is my doctor.
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Richard P. Murray MD
March 11, 2026Dr Murray and my nurse are the best. Highly recommended for anyone
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Richard P. Murray MD
March 10, 2026Dr Murray is AMAZING! He listens to and addresses all of my concerns.
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Richard P. Murray MD
March 9, 2026Dr. Murray and his team are great!
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Elizabeth F. Mathias MD
March 9, 2026Excellent experience
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Kirk R. Steptoe MD
March 7, 2026Dr Steptoe is the best!
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Richard P. Murray MD
March 7, 2026For many years Dr Murray and associates have professionally managed my health care. Thanks.
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Gilbert L. Rogers MD
March 6, 2026Always very positive!
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Kirk R. Steptoe MD
March 4, 2026Very thankful to have this practice and Dr. Steptoe❤️
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Richard P. Murray MD
March 2, 2026Dr. Murray is very good at his profession.
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Kirk R. Steptoe MD
March 1, 2026Dr. Steptoe is great, easy to talk to, caring , explains all the test results. From the time you walk in till you leave, you are treated with respect, everyone is friendly and very courteous. I know I am well taken care of. Thanks
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Kirk R. Steptoe MD
March 1, 2026Dr. Steptoe is wonderful and he spends an amazing amount of time with me to go over lab work, answer questions, and other physician visits’ records before even doing the physical exam.
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Richard P. Murray MD
March 1, 2026Love Dr. Murray!!thank you
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Stuart L. Cooper MD
February 28, 2026Felt like being seen by speed racer
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Elizabeth F. Mathias MD
February 28, 2026Great Drs., nurse's, and all staff are very caring! Dr. Mathais and team have always been very caring and has a loving heart!! Love them
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Elizabeth F. Mathias MD
February 26, 2026Always excellent care with Dr& Staff
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Gilbert L. Rogers MD
February 26, 2026Dr Roger’s and his team are awesome!
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Elizabeth F. Mathias MD
February 26, 2026Doctor Mathias is compassionate and caring. She is absolutely wonderful. You should hire more like her and you should appreciate her tremendously
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Gilbert L. Rogers MD
February 24, 2026The staff at Internal Medicine are great! Dr. Rogers, lab technicians, the staff who answers calls and makes appointments and takes messages are ALL so caring, kind, and knowledgeable ❤️❤️
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Kirk R. Steptoe MD
February 24, 2026Great experience
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Gilbert L. Rogers MD
February 23, 2026Dr Rogers is absolutely the best
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Stuart L. Cooper MD
February 21, 2026Explained things so I could understand and did not rush through my appointment.
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Richard P. Murray MD
February 21, 2026Thanks to Dr. Murray and his team. They are top shelf!!
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Kirk R. Steptoe MD
February 20, 2026Dr Steptoe , his nurse , and the office staff are exceptional in the roles they have. I have great confidence in them. Dr Steptoe does a great job keeping up with current medical info and studies and quotes the findings for me to see the options and reasoning for decisions . He has helped me a lot .
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Stuart L. Cooper MD
February 20, 2026Very impressive and professional as well as personal touch, really listening to concerts.
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Stuart L. Cooper MD
February 15, 2026Good results.
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Stuart L. Cooper MD
February 15, 2026Thank God for the Care giver s
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Richard P. Murray MD
February 14, 2026I have always been pleased with Dr. Murray and his staff.
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Richard P. Murray MD
February 14, 2026Dr Murray and his nurse always provide me with the best care. They are genuinely concerned about my health. They provide me with all the info I need and answer any questions I may have.
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Gilbert L. Rogers MD
February 13, 2026I am very pleased
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Kirk R. Steptoe MD
February 13, 2026Always very good
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Gilbert L. Rogers MD
February 11, 2026Both Doctor Roger and Nurse was wonderful and answered any questions I had.
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Gretchen H. Collum RN, FNP
February 9, 2026Very attentive and caring
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Gretchen H. Collum RN, FNP
February 6, 2026Gretchen is very caring and I actually enjoy my visits with her!
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Gretchen H. Collum RN, FNP
February 5, 2026Gretchen and her staff are wonderful too me every visit
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Stuart L. Cooper MD
February 5, 2026I very much appreciate Dr. Cooper and all of his staff.
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Stuart L. Cooper MD
February 5, 2026Dr. Copper is awesome!
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Kirk R. Steptoe MD
February 5, 2026I think I am getting the best care that I could get anywhere around here.
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Stuart L. Cooper MD
February 2, 2026Tried his best to help to day! Thank you
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Kirk R. Steptoe MD
February 1, 2026Been a patient for 35+ years love my doctor and staff would never consider another doctor.
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Kirk R. Steptoe MD
January 31, 2026I was seen by Dr Steptoe. I was a work in due to an episode that I had. Dr Steptoe was kind, listened and explained to me what he thought may have happened but has ordered some tests as a precaution. Very nice and attentive
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Stuart L. Cooper MD
January 28, 2026Dr. Cooper is a superb clinician and and I amazing human being. It takes time to educate, explain, offer alternatives, values patient autonomy. He is the best.
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Kirk R. Steptoe MD
January 24, 2026The doctor (male) that I was seen by was amazing! He excepted all my expectations, was prepared to share information and next steps, he displayed a genuine interest in meeting with me about my health care. I am eagerly looking forward to my next visit with this provider. Great Customer Experience 10 out of 10!!!
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Kirk R. Steptoe MD
January 16, 2026Great place
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Gretchen H. Collum RN, FNP
January 13, 2026Like Gretchen very much !
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Gretchen H. Collum RN, FNP
December 9, 2025LOVE Gretchen Collum, her nurse, and everyone at that office.
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Gretchen H. Collum RN, FNP
December 4, 2025Dr. Collum is one of the most compassionate and knowledgeable providers that I have ever seen. She always makes sure to ask me how I am, gives me time to respond, and inquires about my life. I feel like she is truly invested in providing me with the best healthcare possible. I am grateful to have her as my provider!
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Gretchen H. Collum RN, FNP
December 4, 2025Gretchen is always prompt. If I reach out through my chart, she doesn?t leave you hanging. I always get a response. I highly recommend her to friend?s and family.
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Gretchen H. Collum RN, FNP
November 4, 2025Gretchen is amazing!
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Gretchen H. Collum RN, FNP
November 1, 2025My doctor was very informative and very easy to talk to and made my visit relaxing.
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Gretchen H. Collum RN, FNP
October 27, 2025Excellent , all phases of visit
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Gretchen H. Collum RN, FNP
October 5, 2025Always greeted with a smile and friendly staff. The team goes above and beyond to ensure their patients feel at ease.
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Gretchen H. Collum RN, FNP
September 19, 2025Gretchen is amazing!
Our Doctors
Adult Primary Care
223 Patient Ratings
Read 43 Patient Reviews
Sarah L. Lim DO
Adult Primary Care
383 Patient Ratings
Read 58 Patient Reviews
Adult Primary Care
261 Patient Ratings
Read 44 Patient Reviews
Adult Primary Care
168 Patient Ratings
Read 32 Patient Reviews
Adult Primary Care
191 Patient Ratings
Read 39 Patient Reviews
Adult Primary Care
191 Patient Ratings
Read 38 Patient Reviews
Advanced Practice Providers
Advanced practice providers are highly trained medical professionals who help deliver patient care.
Gretchen H. Collum RN, FNP
Nurse Practitioner
Adult Primary Care
164 Patient Ratings
Read 22 Patient Reviews
Nurse Practitioner
Adult Primary Care
205 Patient Ratings
Read 42 Patient Reviews
Nurse Practitioner
Adult Primary Care
277 Patient Ratings
Read 76 Patient Reviews
Appointments
Complete eCheck-in with MyChart.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Referrals
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
Message Your Care Team in MyChart
Emergencies
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Privacy & Legal
Notice of NondiscriminationLexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
New Patients
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Current Patients
Privacy Policy
We keep your patient information confidential. Read our privacy policy for more details.
Mantenemos la confidencialidad de la información del paciente. Lea nuestra política privada.
Privacy Policy
We keep your patient information confidential. Read our privacy policy for more details.
Mantenemos la confidencialidad de la información del paciente. Lea nuestra política privada.